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For further details or technical support please contact us at
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Contact Us |
Please feel free to contact us using one of the following methods... |
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Email (Preferred contact method) | |||
This is our preferred contact method. We can normally reply to emails within a couple of hours. For all general and technical enquiries please email us at support@oneapplications.com |
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Live Online Chat Support | |||
We can provide real-time online support via our chat server. If the icon below is showing 'Online' please click on it to start a live chat session.
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Telephone Support | |||
You can contact us by phone on the following number however please note that this phone line is not manned all the time during normal business hours. For this reason we would ask you to first try to contact us by email at the address above. Normal business hours are 9:00AM - 5:30PM Mon - Fri. Tel: +44 (0)161 850 0707 (Calls are charged at local rate). |
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Remote Setup & Support | |||
| For a modest fee our support staff can remotely connect to your computer terminal and assist you with setting up your EPOS system or diagnosing any problems you may be having. Pricing for this service is as follows:-
Any remote session lasting under 30 minutes will be charged at a flat rate of £21. Any session over 30 minutes will be charged at 70p / minute. So as an example, a session of 45 minutes would cost £31.50. To arrange a remote support session please contact us either by email at support@oneapplications.com or by phone on 0161 850 0707. |