Change Log | Current Version Bug Report | Feature Requests

 

 

For further details or technical support please contact us at

support@oneapplications.com

 

  
   

Online User Guide & Help Section

   

Please select the version of EPOS-Excel you are using.

All versions before v1.3.0.0
Version 1.3.x.x
Remote Support    Remote Setup & Support
We are now able to offer a remote setup and support service. For a modest fee our support staff can remotely connect to your computer terminal and assist you with setting up your EPOS system or diagnosing any problems you may be having. Pricing for this service is as follows:-

Remote support charge:
70p / minute
Minimum charge:
30 minutes (£21)

Any remote session lasting under 30 minutes will be charged at a flat rate of £21. Any session over 30 minutes will be charged at 70p / minute. So as an example, a session of 45 minutes would cost £31.50.

To arrange a remote support session please contact us either by email at support@oneapplications.com or by phone on 0161 850 0707.